Refund Policy – SeenUP

SeenUP, operated by Jeong Labs, is dedicated to delivering exceptional Instagram growth services. Our platform helps users expand their Close Friends list to boost story visibility and engagement.

We recognize that situations may arise where a refund becomes necessary. This Refund Policy outlines the specific conditions under which refunds are available.

1. No Refund After Service Initiation

Once our Instagram automation process has begun, refunds are not available. The service starts immediately upon activation, with resources allocated to ensure optimal performance.

Service initiation occurs when:

• We have begun adding followers to your Close Friends list.
• The automation has been executed on your account.

At this point, the service is fully delivered and non-refundable.

2. Refund Eligibility

Although we maintain a strict policy against refunds after service start, we do offer refunds in the following scenarios:

Before Service Initiation:

If your order was placed but we have not yet begun the Instagram automation, you qualify for a complete refund.

Service Failure or Technical Issues:

If our system encounters problems and fails to add followers to your Close Friends list, a refund is available.

If technical difficulties on our end prevent the service from functioning, we will provide a refund or retry the service without additional charges.

Not Eligible for Refund:

If the service completes successfully but does not meet your personal expectations (we ensure execution, not guaranteed engagement levels).

If Instagram implements new policies or restrictions after service activation that affect performance.

3. How to Request a Refund

If you meet the criteria for a refund as described above, please reach out to our support team.

📩 Email: contact@seenup.app

Include these details for faster processing:

• Your Order ID
• The email linked to your account
• A clear description of the problem

Refund requests are reviewed and processed within 5-7 business days.

4. Legal & Compliance

SeenUP is operated by Jeong Labs. Our headquarters are at:

📍 123 Business Park, Tech District, Innovation City, United States

We comply with relevant regulations, including GDPR and CCPA, ensuring transparency in all our policies.

Need Assistance?

For questions about this Refund Policy, reach out to us at contact@seenup.app.

By using our service, you accept the terms in this Refund Policy.

Thank you for choosing SeenUP! 🚀